Contact Us
One address reaches us, and a person reads it. Tell us what happened and we will get back to you.
We aim to reply within two business days. ADVYRA MEDIA is a small team, so complicated rights or technical questions occasionally take longer.
What to include
A few details up front save a round trip, particularly for anything that only happens on certain devices:
- A broken or missing game — the game’s name or the page link, plus your browser and device. Games that fail on one browser often work on another, and knowing which helps us narrow it down.
- A copyright or rights claim — the title in question, the page it appears on, and your relationship to the rights holder. Most of our catalogue is licensed through a distributor, so we will usually need to pass this on, and specifics let us do that immediately.
- A privacy question or request — tell us what you want to know or have removed. Note that we hold no accounts and no server-side records about visitors; the Privacy Policy explains exactly what exists and where.
- An advertising problem — if an ad is broken, inappropriate, or covering the game, a screenshot and the page link help us report it to the ad network.
- Feedback or a game suggestion — genuinely welcome, and no particular format needed.
Before you write
Two things account for most of what people report, and both have quick answers:
- A game will not load. An ad blocker or strict tracking protection will often block the game frame along with the ads, because most titles are served from a third-party domain. Allowing this site is usually enough.
- Favourites or high scores disappeared. They are stored in your browser, not on our servers, so clearing site data, using private browsing, or switching to another device or browser loses them. We have no copy and cannot restore them.
Who you are writing to
Chizz Games is operated by ADVYRA MEDIA. You can read more about the studio and how the catalogue is put together on the about page, and the Terms of Service cover rights and acceptable use.
